Returns & Exchanges
At ReFit Global, we ensure complete peace of mind with our hassle-free returns policy for all certified refurbished electronics. If you are not satisfied with your purchase, you can initiate a return or exchange within 7 days of delivery.
Initiate Request
Visit our Returns Portal and enter your order ID and email address to start the process.
Quality Assessment
Upload clear photos or a short video demonstrating the functional defect or cosmetic mismatch of the device.
Secure Packaging
Place the device back in its original ReFit Global box along with all included accessories and the warranty card.
Pickup and Refund
Our courier partner will collect the item within 48 hours, and your refund or replacement will be processed immediately after inspection.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing